A practical homeowner resource

Make the next decision with more confidence.

Use these steps to protect people and property, document the situation and choose a restoration company with a clearer understanding of the work ahead.

01

Make the area safer

If it is safe, stop the source of water. Avoid standing water near electrical hazards and seek emergency help if anyone is at risk.

02

Document what you see

Take photos and notes about the apparent source, affected rooms and damaged belongings before moving anything where it is safe to do so.

03

Choose with confidence

When selecting a restoration company, ask about licensing, insurance, scope of work, timing, availability and cost before hiring.

Homeowner guidance for informed decisions. Verify licensing, insurance and availability before hiring any restoration provider.

Need help with water damage?

Take the next informed step.

Protect the property, document the damage and use this guidance to evaluate restoration options with confidence.

Request Assistance